Note: Pour les langues où il n'y a pas de traduction dans la langue locale, la version anglaise s'applique.
Online store www.lumada.net offers you simple and safe purchase experience. You can make purchase 24/7.
1. Register yourself and create user name or make a purchase as a guest. Those with already opened account register simple sign in with user name and password.
2. Pick items and add them to the Cart (click on the button »Add to Cart«).
3. In the Cart you can change number of items and delete them if you don't want them anymore.
4. With the click on the button »Buy now« you can see final amount and possibility to choose delivery and payment option. If you are a guest then please fill in the data for delivery (name, surname, address,…). Here you also enter possible discount code or gift card code.
6. You will receive an email with confirmation of you purchase.
7. All changes of the purchase status will be sent by email.
If you have any problems with purchase (password loss, wrong items pick etc), send us an email with problem description and we will help you.
Ordering by e-mail
Ordering by e-mail is simple, it can be done 24/7. E-mail for ordering: firstname.lastname@example.org.
1. Please indicate items you have chosen to buy (with candles be specific also on the colour of the flame, possible image, etc). It is much appreciate that you also specify SKU code of wanted items, indicated by each item.
2. Payment in this ordering is by preinvoice.
3. Specify your data: name, surname, address, and contact. If you are a company, add also tax number and the name of the company.
4. Send your final order to: email@example.com
5. We will try to answer in short period as possible and inform you on potential delivery date.